If you have any questions, please call us on 07 4684 1388 or email us at info@symphonyhill.com.au and we will respond to you ASAP!
UPDATE MY WINE CLUB MEMBERSHIP
Due to some in-progress background upgrades, we currently require you to update your details via the webstore. Please click on the relevant link below to update your selection. Apologies for any inconvenience.
After you complete the purchase of the “Update My Wine Club Details – X” item. We will update your payment and delivery details as per the order. If you are not currently due a wine club delivery, and simply updating your details for future packs, your card will NOT be charged until your next delivery, as normal. If your membership has a different price (E.G. double-up member, you joined years ago on a cheaper plan, etc), your membership price will NOT change.
For Premium members: https://symphonyhill.com.au/shop/update-my-wine-club-details/
For Reserve Red members: https://symphonyhill.com.au/shop/update-my-wine-club-details-reserve-reds/
For Sweet Serenade members: https://symphonyhill.com.au/shop/update-my-wine-club-details-serenades/
CANCEL MY WINE CLUB MEMBERSHIP
If you wish to cancel your membership, please fill out the form below.
IMPORTANT: If you have just received a newsletter stating you are about to receive a selection and payment has occurred, please use the “urgent change” link in the newsletter or call/email us so we can act quick. We want you to be happy and satisfied with your membership, even if your time with us is coming to an end.
It is often very quick and easy for us to refund, redirect, delay or cancel orders so please treat our staff with the kindness and respect everyone deserves.