Change my wine club membership

If you have any questions, please call us on 07 4684 1388 or email us at info@symphonyhill.com.au and we will respond to you ASAP!

UPDATE MY WINE CLUB MEMBERSHIP

Due to some in-progress background upgrades, we currently require you to update your payment details over the phone. Please call us on 07 4684 1388 or send us an email asking us to call you at a time that suits you!

Current Name*
First Name * Last Name *
Current Email*
Current Phone*

Now, enter your new details into the fields below! You only need to enter what you need changed. For example, if your credit card expiry date has changed, but nothing else, just enter in a new expiry date! If there are any issues, we will reach out to you! If you have any concerns, please contact us at any time!
New Name
First Name Last Name
New Address
Street Address Address Line 2 City State Post Code
Delivery leave instructions
If you do not want your pack left unattended, please let us know and we will use Australia Post signature delivery.
New Email
New Phone
Wine Selection
If you are not changing your club selection or frequency, please leave the below check boxes blank. If you are wanting to change your frequency/selection, only tick your desired plan, not your current plan! For example, I am a 6 monthly Premium member who wants to change to 3 monthly Reserve Reds. Therefore, I will tick a Reserve Reds option, and the "Every 3 Months" button.
Premium Selection
- 3 Reds and 3 Whites for $180 + $15 delivery; or
- I want to double down! Send me 2 x 6 packs for $360 and FREE delivery
Reserve Reds Selection
- 6 Reserve Reds for $240 + $15 delivery; or
- I want to double down! Send me 2 x 6 packs for $480 and FREE delivery
Serenade Selection
- 6 Serenades for $90 + $15 delivery; or
- I want to double down! Send me 2 x 6 packs for $180 and FREE delivery
Make sure to let us know in the comments field what combination you would like, if not, you will receive the default 3 Sparkling Serenades and 3 Red Serenades.
Frequency
- Every 3 Months
- Every 6 Months (spring and autumn for Premium, summer and winter for Reserve Reds and Serenades)
Comments
Please enter any comments in this box. E.G. Never send me a Shiraz, always include a Fiano, etc.
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CANCEL MY WINE CLUB MEMBERSHIP

If you wish to cancel your membership, please fill out the form below.

IMPORTANT: If you have just received a newsletter stating you are about to receive a selection and payment has occurred, please use the “urgent change” link in the newsletter or call/email us so we can act quick. We want you to be happy and satisfied with your membership, even if your time with us is coming to an end.

When possible, it is often very quick and easy for us to refund, redirect, delay or cancel orders so please treat our staff with the kindness and respect everyone deserves. If wine is already in transit, we cannot guarantee that we can cancel that specific delivery although, if possible, we are sometimes able to try.

Wine Selection